Refund policy

At Unpencil, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

We offer a hassle-free return policy. You have 30 days from the date of delivery to return your item. To be eligible for a return, your item must be in its original, unused condition, and in its original packaging.

Return Shipping

We believe in a stress-free shopping experience. Therefore, we provide free return shipping for all eligible returns within the United States. Once your return request is approved, we will provide you with a prepaid shipping label.

Refunds

• Restocking Fee: We do not charge any restocking fees. You will receive a full refund for the purchase price of the item(s).

• Final Sale: There are no final sale items. Every product purchased on our store is eligible for return within the 30-day window.

• Processing: Once we receive your item and complete our inspection, we will notify you of the status of your refund. If approved, your refund will be automatically processed to your original method of payment within 5-7 business days.

How to Initiate a Return

To start a return, please contact our customer support team at [iliozaofficial@gmail.com] with your order number and the reason for the return. We will guide you through the process and provide your prepaid shipping label.

Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.